What if I can’t open a file?

Make sure the file you want to open has downloaded completely. Large files vary in how long they take to download, depending on the size of the file and the speed of your internet connection. Bundles in particular often consist of large ZIP files that may take longer to download.

Also, if you’re using a public computer, it’s worth remembering that some places have downloading restrictions. If you’re having problems opening the file, you should contact a network administrator or attempt to download and open the file from your home computer.

If your file has finished downloading, but still won’t open, the next step is to contact the Seller for information to open the file.

If you have tried the solutions above and you’re still unable to open the file, please contact Booksies.net.

Please avoid leaving negative ratings or comments for a Seller if a file won’t open, before first asking for support.